How to Close Your Delaware E-ZPass Account

If you wish to permanently close your Delaware E-ZPass account, please follow the instructions below to ensure your request is processed efficiently.

Step 1: Submit a Closure Request

Send an email to ezpassde@transcore.com with the following details:

• Subject line: Account Closure Request
• Registered email address associated with your account
• Relevant account information (such as account number)

Step 2: Verification Process

Once your request is received:

• Your account information will be reviewed and verified to confirm your identity
• You may be contacted if additional details are required to complete the request

Step 3: Account Deletion

After verification:

• Your account will be permanently closed
• Associated personal data will be deleted from active systems

Processing Time: Please allow 5–7 business days for completion.

Important Note on Data Retention

Certain information may be retained as required by law or for purposes such as regulatory compliance, dispute resolution, or fraud prevention.

Need Assistance?

For questions or support at any stage of the process, contact: ezpassde@transcore.com